Please submit your email address and we will send you password reset instructions.

Note: this form only works for login accounts created by the MyAlex web login system -- not logins created in other systems like Google or the City Staff login system. If you use one of those options to log in with MyAlex, you will need to use that provider's system to reset your password. Email address: Please enter a valid email address


The email will be sent from address "MyAlex web login" <noreply@alexandriava.gov>.

Instructions for other providers

• Google: "Change or reset your password"
• City Staff: Most individuals should contact their IT Help Desks.
  (Those who have already enrolled for it can use Office 365's self-service password reset.)