New Hours for Walk-In Service The Treasury and Revenue Divisions of the Department of Finance are now open for walk-in service on Mondays, Wednesdays, and Fridays from 8 a.m. to 4 p.m. as of March 1, 2021. This measure is being taken for everyone’s safety but we still offer many contactless options for payment and account adjustments, and Finance staff remain available online and by telephone Monday through Friday, 8 a.m. – 5 p.m. In order to request a permit, you must log in with MyAlex. This app allows eligible City residents to obtain and print Guest permits under the City's permit parking programs, including the Residential Parking Permit Program. A Guest permit allows a vehicle to remain parked for up to 24 hours in an unmetered space in a residential parking permit district that would normally be limited to two or three hours, or waives the daytime parking restrictions. Each guest vehicle requires a separate permit. Residents who live in residential parking permit districts may obtain "Visitor" permits at City Hall, 301 King Street, Treasury Division, Room 1510 during regular business hours. The "Visitor" permit is valid for a maximum of 30 days. The permit is not renewable, and no more than two "Visitor" permits will be issued to the same residence at the same time. The fee for "Visitor" permits issued for more than seven enforceable days is $5. You may also use this app to check the validity of a Guest permit that was obtained through this app, even if you are not associated with the permit. This allows you to make sure that a permit you see in your neighborhood is being used properly. To use this app to obtain a permit, you must have a MyAlex customer account. This account allows you to use various apps on the City's website, like this one, with the same username and password. If you don't already have a MyAlex account, you will be prompted to create one. The first time you use this app, you must also confirm that you reside in a permit district, and that there is no other restriction on your eligibility. Once you confirm your eligibility, you will not have to confirm it again for one year unless you move. You can confirm your eligibility in one of two ways: If you already have a vehicle registered with the City for tax purposes, you can use the associated Customer number and Account number (found on your personal property tax bill) to confirm your eligibility. OR You can confirm your eligibility in person at any Alexandria Library branch or at City Hall, and you will be given a one-time PIN to use with this app. You must present a government-issued ID card or utility bill that includes your current resident address. If you have any questions or comments about this app, please click here or call 703.746.4800.